As 2020 draws to a close, many of us are ready to shut the chapter on this roller coaster year! When the global pandemic (COVID-19) hit, it fundamentally changed how we viewed our world. Living through 2020 has forever altered our attitudes and behaviours as customers, employees, employers, and humans. It accelerated substantial changes in the way we communicate, build, and operate as individuals and as businesses.

Companies were forced to speedily re-evaluate where their staff worked from and learnt how various digital channels of communications could be utilised to support their employees and most importantly the clients they served.

THE NEW LOOK OFFICE ENVIRONMENT

As 2021 approaches one thing is clear – agile working is here to stay! Global brands like Google, Amazon and Twitter recently announced to their workforce that remote working will form part of their long-term company strategy.

This time last year no one could have predicted the challenges of 2020 and the obstacles it presented. However, our local sister company, The Administration Hub quickly adapted and developed a fully accredited e-learning course on remote learning. Their online remote working course was inspired by the need to ensure individuals stood out from the remote working crowd, and subsequently, gave employers confidence in their new look remote teams.